© 2026 Rational Forge
Last updated: 29 September 2026
By visiting our websites, using our issue tracker, or installing or using our software, you agree to these terms. If you do not agree with them, please do not use the Services. If you are using the Services on behalf of an organisation, you confirm you are authorised to accept these terms for it.
Read these terms together with our Privacy Policy, which explains what information we hold and why.
You must be old enough to form a binding contract where you live in order to use the Services. If you are not, you may use them only with the involvement of a parent or guardian who accepts these terms on your behalf.
Use the Services lawfully and in a way that does not harm them or the people using them. Specifically, do not:
Some of these are negotiable. Automated access at scale, for instance, may be perfectly fine with our prior written consent, so ask us rather than assuming. Nothing we agree to permits you to break the law or to infringe anyone else's rights.
A Tracker account is yours to look after. Keep your password secure, and tell us promptly if you believe someone else has used your account. You are responsible for activity under your account. We may suspend or close an account that is used in breach of these terms.
The Tracker is a shared space, so please keep it civil and on topic. We may edit, move or remove anything posted there if we consider it abusive, off topic, unlawful, or damaging to other users.
What you post is not confidential. Do not submit anything you need kept secret, personal information about other people, or credentials of any kind.
You keep ownership of what you write. By posting an issue, a comment or an attachment, you grant Rational Forge a non-exclusive, worldwide, royalty-free, irrevocable licence to store it, to use it to diagnose and fix problems, to quote it in our documentation and release notes, and to implement any idea or suggestion it contains in our products, without owing you payment or attribution. You confirm you have the right to post what you post.
Our Software is licensed to you, not sold. Your right to install and use it is set out in the End User Licence Agreement, which you are shown and must accept the first time you run the application. Where anything in these terms conflicts with that agreement about licensing the Software itself, that agreement controls.
Our Software carries out the operations you instruct, and some of those operations move, overwrite or permanently delete data. You are responsible for choosing which operations to run, for confirming that you selected the right items, for verifying the results, and for keeping your own backups. Keep backups of anything you cannot afford to lose, before you act on it.
Our Software can connect to services you configure, such as file transfer servers, cloud storage providers and databases. You are responsible for having the right to access those services, and for complying with their terms. Those connections run directly between your computer and the service you named. We do not control those services, we are not responsible for them, and we cannot be responsible for what happens to your data once it is on them.
Software we describe as a beta, a preview or a pre-release is provided for evaluation only. It may contain errors, its behaviour may change without notice, and it may be withdrawn at any time. Do not rely on it for anything critical without keeping independent backups.
Pre-release versions are provided free of charge. Using one does not entitle you to a free licence for any general release. General releases may require a paid licence after an evaluation period, as the End User Licence Agreement describes.
This adds to the rest of these terms, it does not replace any part of them. Sections 11 to 14 apply to every version of our Software, whether pre-release or a general release, and they continue to apply without change when a pre-release version is superseded by a general release.
Our Software is general-purpose software for managing files and other data. It is not designed or intended for use in any environment where a failure, error or delay could lead to death, personal injury, or severe physical, environmental or financial damage, including without limitation medical, life-support, emergency, aviation, marine, rail, nuclear, weapons, industrial control and financial trading systems. You must not use it in any such environment, and if you do, you do so entirely at your own risk.
Where our Software requires a paid licence, the price and what the licence includes are shown on our website at the time you buy. Licences bought from our website are sold through our online reseller, which acts as the merchant of record for your order: it processes your payment, calculates and collects any sales tax, issues your receipt and handles refunds, and its own terms apply to the purchase itself. Licences obtained through an application store are governed by that store's terms.
Refunds. You may ask for a full refund within 14 days of buying a licence, and you do not need to give a reason. Ask us at Support@RationalForge.com, or ask the reseller using the link on your receipt. Once a licence has been refunded it is no longer valid, and later versions of our Software may no longer accept its licence key. This does not affect any right to cancel or to a refund that the law where you live gives you.
A change in price never affects a licence you have already bought.
The text, layout, design, graphics, logos, documentation and code that make up the Services belong to Rational Forge or to our licensors, and are protected by copyright and other laws. The Rational Forge name and logo, the RFCommand name, and the Prince of Programming name are our trade marks.
You may quote short passages with attribution and a link, and you may use our logo when writing about us, unaltered and in a way that does not suggest we endorse you. Beyond that, please do not copy, republish or adapt our material without asking first. Ask us, we are usually happy to say yes. Our Software includes third-party open-source components, each under its own licence, listed in the notices shipped with the application, and nothing here limits your rights under those licences.
Nothing in the Services, including without limitation our documentation and any support we give you, is professional advice. Our books and articles are educational material, not a guarantee of any particular outcome. You remain responsible for decisions you make about your own systems and data.
The Services link to places we do not control, including without limitation app stores, booksellers, community sites and code-hosting services. We provide those links for convenience. We do not endorse those sites, we are not responsible for their content or their practices, and any transaction you make with them is between you and them, under their own terms.
The Services are provided on an "as is" and "as available" basis. We do not guarantee that they will be uninterrupted, error free, or free of anything harmful, and we may change, suspend or withdraw any part of them at any time. We are a small business and we do not offer a service level for the Websites or the Tracker.
To the fullest extent permitted by law, the Services are provided without warranty of any kind, whether express, implied or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Services will meet your requirements, that they will be error free or free of bugs, vulnerabilities or defects, or that any defect will be corrected. Some jurisdictions do not allow certain warranties to be excluded, in which case that exclusion does not apply to you and any implied warranty is limited to the shortest period the law allows.
To the fullest extent permitted by law, Rational Forge is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profit, revenue, goodwill or business, for business interruption, or for the cost of substitute software or services, arising out of or connected with the Services, whether the claim is based on contract, negligence, strict liability or anything else, and even if we were told such damages were possible.
To the fullest extent permitted by law, your sole and exclusive remedy for any claim relating to the Services is the recovery described in this section, and our total aggregate liability for all claims relating to the Services is limited to the greater of the amount you paid us for the item giving rise to the claim in the twelve months before the claim arose, or ten Canadian dollars. This limit applies in the aggregate across all claims, not to each claim separately, and it applies to every version of our Software, whether pre-release or a general release. If the law that governs your use of the Services does not allow a total liability cap as low as ten Canadian dollars, our total aggregate liability is instead limited to the lowest amount that law allows.
These exclusions and limits apply even if a remedy set out in these terms fails of its essential purpose, even if we knew or should have known that the damages were possible, and even if a repair, replacement or refund does not fully compensate you for a loss. They are an essential element of the basis of the bargain between you and Rational Forge, and the Services are provided to you on the terms and at the price they are in reliance on them.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow the exclusion of certain damages, in which case these limits apply only so far as that jurisdiction permits.
You agree to indemnify and hold Rational Forge harmless against any claim, loss, liability or expense, including without limitation reasonable legal fees, arising from your breach of these terms, your misuse of the Services, your infringement of anyone's rights, or anything you post on the Tracker.
To the fullest extent permitted by law, any claim or cause of action arising out of or connected with the Services or these terms must be brought within one year after the event giving rise to it, or it is permanently barred. Where the law of your jurisdiction does not permit a limitation period to be shortened by agreement, this section does not apply to you and the period that law provides applies instead.
You may stop using the Services at any time. We may suspend or end your access if you breach these terms, or if we stop providing a part of the Services. Sections that by their nature should survive termination do survive it, including sections 7, 8, 10, 11, 12, 13, 14, 16, 17 and 18.
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The courts of British Columbia have exclusive jurisdiction over any dispute, and you consent to their jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory consumer laws where you live.
You must comply with all export control and economic sanctions laws that apply to your use of the Services, including those of Canada and, where they apply, of the United States. You confirm that you are not located in, and are not a national of or ordinarily resident in, any country or territory subject to a comprehensive government embargo, and that you are not a person with whom dealing is prohibited under any applicable sanctions or denied-party list. You agree not to use, export, re-export or transfer any part of the Services, including any encryption feature they contain, in breach of those laws. This applies to every version of our Software.
These terms, together with the Privacy Policy and the End User Licence Agreement, are the whole agreement between you and Rational Forge about the Services, unless you hold a separate written agreement with us, in which case that agreement governs to the extent it conflicts with these terms. Any waiver of these terms, and any permission we give that goes beyond them, is effective only if we give it in writing, and reaches only as far as its own wording. If any part is found unenforceable, the rest continues to apply and that part is limited only as far as necessary. Our not enforcing a provision is not a waiver of it. You may not assign these terms without our consent. We may assign them as part of a sale or reorganisation of our business.
We may update these terms by posting a revised version here and changing the date at the top. Continuing to use the Services after a change means you accept the revised terms. Where a change is significant, we will make that clear.